RETURN & REFUND POLICY
Updated at October 31st, 2025
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms
are referenced, are strictly defined as:
● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to White Raven
Curiosities, LLC, that is responsible for your information under this Return & Refund Policy.
● Customer: refers to the company, organization or person that signs up to use the White Raven
Curiosities, LLC Service to manage the relationships with your consumers or service users.
● Device: any internet connected device such as a phone, tablet, computer or any other device that can
be used to visit White Raven Curiosities, LLC and use the services.
● Service: refers to the service provided by White Raven Curiosities, LLC as described in the relative
terms (if available) and on this platform.
● Website: White Raven Curiosities, LLC’s site, which can be accessed via this URL:
whiteravencurio.com
● You: a person or entity that is registered with White Raven Curiosities, LLC to use the Services.
This Return & Refund Policy was created with Termify.
Return & Refund Policy
Thanks for shopping at White Raven Curiosities, LLC. We appreciate the fact that you like to buy the stuff we
build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and
purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at White Raven
Curiosities, LLC. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing
an order or making a purchase at White Raven Curiosities, LLC, you agree to the terms set forth below along
with White Raven Curiosities, LLC’s Privacy Policy.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 2
weeks to issue a refund and return your product/service.
If you would like to return a product, the only way would be if you follow the next guidelines:
● The product has to be damage free, if we find any damage on the product we will cancel your refund
immediately.
Refunds
We at White Raven Curiosities, LLC, commit ourselves to serve our customers with the best products. Every
single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care.
We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some
issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be
intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have
purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms
your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing
the product. At the same time we ensure that the packing is good such that the items won’t get damaged
during transit. Please note that White Raven Curiosities, LLC is not liable for damages that are caused to the
items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed
above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process
but you will be notified when you receive your money.
Shipping
White Raven Curiosities, LLC is not responsible for return shipping costs. Every shipping has to be paid by
the customer, even if the item had free shipping, the customer has to pay for the shipping in return.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return &
Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service
and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you
continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to
agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to
contact us and we will discuss any of the issues you are going through with our product.